Best Western Buckingham Palace Rd

Excellent location , 5 min. or less walking distance to victoria railway & underground station , and soo close to the coach station as well Staff & warm & kind & helpful Room relatively small , but considered average size for the city of London. Prices also as per average.

Great location for our tour needs, very close to Golden Tours pick up, Victoria Station and Underground. Location was close to local restaurants and one restaurant gave you a 15% discount if you stayed at this Best Western. Room was small, but meet our needs, but stairs to reach our room were narrow and steep. However staff took our luggage to our room and brought them down when we departed; very helpful with wake-up calls and setting up transportation to airport. If we come back to London, we'll stay at this location again.

Me and my wife stayed here for a few days to visit London. Our initial room had some issues. However, after raising this with the staff at reception, we were relocated in another room promptly whilst they dealt with the issues raised. Although disappointed about the original room state, the experience from here on was excellent. Staff were outstanding and very accommodating, the place was clean, modern and tidy, and the location great for access to London via Uber. My only issue beyond those raised was that the rooms were a little compact. However, for London this is to be expected, and for the price, the room was great. Overall would stay again and recommend.

The room is comfortable for 1 person. Clean and convenient because it is very near the station and other tourist spots. It is more convenient for me that they allow me to leave my other luggages for 2 days after my stay and paid only for 2 pounds per day.

The staff were great, considerate were helpful in regards to were we needed to go in London. In fact I must say when we could not find the hotel and rang them they insisted that they would send someone to guide us to the hotel This was so nice even though when the lady came we were actually just down the road🙄 The breakfast was plenty no not a full English but this did not matter,there was much to choose from which included boiled eggs bread toaster provided, plenty of fresh fruit, yoghurts, cereal all different kinds muffins galore,different cheeses,soya and almond milk along with the usual semi skimmed milk. Tea and coffee machine on tap which included hot chocolate various coffees of choice herbal teas jams ect there was so much to choose from. This hotel and the staff are second to none myself and my sister thoroughly enjoyed our two day stay there and would definitely recommend a stay there. Price is fair and you actually get more than you think. Just a three minute trot from Victoria train and coach station so access is easy this hotel is central to many shows attractions there are plenty of buses and underground tubes going wherever you need to go. Bus fare is slightly cheaper than the tube but that is how it goes. So yes again I would definitely stay there again. Thank you to the staff who deserve a medal and although I am unsure the going rate of their pay some recognition would go along way. Good staff are hard to find. I know the amount of work that they do as many years ago I to did housekeeping and it is a hard job definitely need a good sense of humour but it is also a job that can give people more prospects of moving up the ladder.The photos my sister had taken them so she will put them up on her review